Getting a Grasp on the General Insurance Code of Practice

This course consists of approximately 60 minutes of training time and offers learners a full understanding of the fundamentals of the Code, the reasoning behind it, and the industry and their company’s commitment to it. The course also explains how the code applies to handling insurance policies, renewals, claims, complaints, external dispute resolution and much more...

By the end of this course, learners will have a good appreciation of the Code of Practice values and understand how they impact on organisational processes and their daily work.

Topics covered are:

• The Fundamentals
• Initial Inquiries, Policy Issue and Renewal
• Handling Claims
• Handling Complaints and Disputes
• Other Areas of Interest
• General Insurance Code of Practice Assessment

For more information on this course or if you would like to review the content, please contact us here at The Learning Group.

Return to Top